Privacy Policy

Last updated: 11-07-2025

The Fountain Inn is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in accordance with UK GDPR.

1. Who We Are

This website is operated by The Fountain Inn, located at Station Road, Plumpton Green, BN7 3BX.
For any data-related queries, please contact us at [thefountainplumpton@gmail.com].

2. What Information We Collect

We may collect and process the following data:

• Name, email address and phone number (e.g. via contact forms or bookings)

• Technical data (IP address, browser type, visit duration via analytics tools)

• Preferences or enquiries you submit via our forms

3. How We Use Your Information

We use your data to:

• Respond to enquiries

• Process reservations or event bookings

• Improve our website and user experience

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how users interact with our site. For more, please see our [Cookie Policy].

5. Your Rights

Under UK GDPR, you have the right to:

• Access any personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent or object to processing

• Lodge a complaint with the ICO

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

7. Changes to This Policy

We may update this privacy policy from time to time. Please check this page occasionally to ensure you’re happy with any changes.

Cookie Policy

Cookie Policy

Last updated: 11-07-2025

This website uses cookies to improve your experience and help us understand how visitors use our site.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your browser and remember your preferences.

Types of Cookies We Use:

• Necessary cookies: Required for the operation of our website.

• Analytics cookies: Help us understand visitor behaviour via tools like Google Analytics.

• Functionality cookies: Remember preferences (e.g. location or language).

Managing Cookies

You can control and delete cookies in your browser settings. For more information, visit www.allaboutcookies.org.

By continuing to browse our website, you consent to our use of cookies.

Terms & Conditions

Website Terms & Conditions

Welcome to The Fountain Inn website. By accessing or using our website, you agree to the following terms:

Website Use

• All content is for general information only and subject to change without notice.

• You must not misuse the website by introducing viruses, spam, or harmful code.

Intellectual Property

• All content and branding remain the property of The Fountain Inn and may not be reproduced without permission.

Links to Other Sites

• We may link to external websites. We are not responsible for their content or privacy practices.

Booking Terms & Conditions

• Bookings are confirmed via phone or email. We reserve the right to release unconfirmed bookings.

• A deposit may be required for large groups or special events.

• Please notify us as soon as possible for any cancellations or changes.

  Cancellation & Refund Policy

  Cancellations & Refunds

  • Dining bookings: No cancellation fee for table bookings unless stated during special events.

  • Event bookings: Deposits are refundable if cancelled with at least 72 hours' notice.

  • Refunds are issued via the original payment method where applicable.

  Accessibility Statement

  Accessibility Statement

  The Fountain Inn aims to be accessible to all guests. Our pub features step-free access to key areas including the bar and garden. Due to the age of the building, some areas may have limitations.

  If you have any access requirements, please contact us in advance so we can accommodate your visit as best we can.

  We are committed to making our website accessible and user-friendly. If you encounter any issues or require the information in another format, please let us know.